If you receive a defective or damaged product, we are happy to offer a replacement product to you!

However, due to the nature of the product, we do not accept returns if you just change your mind. Damages caused by improper operation, overuse abrasion, and disassembling the product are excluded from our free replacement policy.

If there is a product defect or problem with your order, please email us here Contact Us for the quickest response. 

The final decision if a product will be replaced free of cost lies solely with chicloire.com